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GDPR - Data Protection
What is the GDPR?
The EU’s General Data Protection Regulation (GDPR) was introduced to unify all EU member states' approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organisations using their data irresponsibly and puts them in charge of what information is shared, where and how it's shared.
The GDPR is due to come into force on 25 May - and even though the UK is due to leave Europe in the next 12 months, it will still apply to all businesses handling EU residents' data, effectively replacing the Data Protection Act 1998.
'Controllers' and 'processors' of data need to abide by the GDPR. A data controller states how and why personal data is processed, while a processor is the party doing the actual processing of the data. So the controller could be any organisation, from a profit-seeking company to a charity or government. A processor could be an IT firm doing the actual data processing.
It's the controller's responsibility to ensure their processor abides by data protection law and processors must themselves abide by rules to maintain records of their processing activities. If processors are involved in a data breach, they are far more liable under GDPR than they were under the Data Protection Act.
To help you understand what this means for you and how we handle your data, there are three documents with varying levels of information.
Practice Privacy Poster - a simple poster to explain how we use your medical records
Patient Privacy Notice
Privacy Notice for children
Our Staff have the right to be treated with dignity and respect at all times. The Practice operates a zero tolerance policy with regard to physical and verbal abuse towards any member of staff and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. On these rare occasions we have the right to remove the patient from our Practice list.
Improving access to general practice: evening and weekend appointments now available.
Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Wickham Surgery offers appointments until 7pm on Tuesdays and 8.30am - 12pm on Saturdays. Other appointments will either take place at Badger Farm Surgery or Andover War Memorial Hospital. Talk to the practice receptionist to find out more or book an appointment.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess.
(Site updated 23/05/2018)